Privacy Policy

1. Who we are

Spark Therapy is a private counselling practice operated by Yitzi Grunhut, based in North West London. For the purposes of data protection law, Yitzi Grunhut is the data controller responsible for your personal information.

If you have any questions about this policy or how your data is handled, please contact us at [email protected] or by calling 07894 649 672.

2. What information we collect

We may collect and process the following personal information:

• Contact details — your name, email address, and phone number when you get in touch or book an assessment.
• Health information — details you share about your mental health, wellbeing, or reasons for seeking therapy, which are necessary to provide counselling services.
• Session notes — brief, confidential notes kept for clinical purposes in line with professional practice standards.
• Website usage data — anonymised information about how you use this website, collected via cookies (see Section 7).

3. How we use your information

We use your personal information to:

• Respond to your enquiries and arrange appointments.
• Provide counselling and therapeutic services.
• Maintain clinical records as required by professional standards.
• Contact you about your appointments or any changes to our services.
• Comply with our legal and professional obligations.

We will never use your information for marketing purposes or share it with third parties for commercial gain.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract — to fulfil our agreement to provide counselling services to you.
• Legitimate interests — to respond to enquiries and manage our practice.
• Legal obligation — where we are required to retain records by law or professional regulatory bodies.
• Vital interests — in exceptional circumstances where there is a serious risk to your safety or the safety of others.

Health information is treated as special category data and is processed only where necessary for the provision of healthcare services.

5. Confidentiality

Everything you share in therapy is treated with the strictest confidence. We will not disclose your personal information to anyone outside the therapeutic relationship without your consent, except in the following limited circumstances:

• Where there is a serious and immediate risk of harm to you or another person.
• Where we are required to do so by law (for example, by a court order).
• Where disclosure is necessary to prevent a serious crime.

We receive regular clinical supervision as part of our professional practice. Your information may be discussed in supervision in an anonymised form to ensure the quality of your care.

6. How long we keep your data

We retain client records for a minimum of seven years following the end of therapy, in line with professional guidance. After this period, records are securely destroyed. Contact enquiries that do not result in therapy are deleted within 12 months.

7. Cookies

This website may use cookies to understand how visitors use the site. These are anonymised and do not identify you personally. You can disable cookies in your browser settings at any time. We do not use advertising or tracking cookies.

8. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data where there is no compelling reason for us to keep it.
• Restriction — ask us to limit how we use your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.